Reliable IT care for businesses — user support, data security and stable operation of your systems.

If you are looking for predictable and professional support in managing your IT infrastructure and Microsoft 365 environment, we offer IT outsourcing packages tailored to your company’s needs.

Our goal is not only to respond to issues, but above all to prevent them — so that IT supports your team’s daily work instead of slowing it down.

Why companies choose to work with ITserv:

  • experience in supporting office-based, commercial and accounting companies,
  • fast user support and Microsoft 365 administration,
  • better organisation of files, email and the working environment,
  • monitoring and backup of key services,
  • predictable costs based on fixed service packages,
  • the ability to scale the scope of support as your business grows.

By working with us, you gain stable systems, stronger data security and an IT partner who genuinely cares about the continuity of your business.

HAVE QUESTIONS? GET IN TOUCH!

Choose the package that suits your needs:

MICRO PACKAGE

€150 net / month

for micro-businesses and small offices
(1–3 workstations)

up to 4 hours of technical support per month

remote assistance + technical consultations

basic Microsoft 365 administration

workstation monitoring

backup of selected services

response time: up to 12 hours

✔ a solution for companies that need occasional support and a well-organised IT environment

 

MINI PACKAGE

⭐ MOST POPULAR CHOICE ⭐
300€ net / month

dla firm rozwijających się
(do ok. 5 stanowisk)

  • do 8 godzin wsparcia technicznego miesięcznie

  • pomoc zdalna + konsultacje techniczne

  • administracja M365 / OneDrive / pocztą

  • backup strony WWW oraz poczty

  • monitoring komputerów i aktualizacji

  • czas reakcji: do 8h

✔ stabilna opieka IT + bezpieczeństwo kluczowych usług

MIDI PACKAGE

590€ net / month

for companies requiring regular IT support
(5–10 workstations)

up to 18 hours of technical support per month

remote and on-site assistance, including technical consultations

Microsoft 365 / SharePoint environment administration

regular infrastructure reviews and maintenance

extended security and backup

IT status reports and recommendations

response time: up to 4 hours

✔ a solution for companies that want peace of mind and predictable IT support

MAXI PACKAGE

99999€ tailored offer

for companies with more than 10 workstations or those requiring priority SLA

dedicated IT account manager

priority support

agreed response time

support for IT projects and changes

option to bill per user

✔ full, partnership-based IT infrastructure support

Questions about cooperation and IT support packages:

Do the packages include only remote support, or also on-site services?

Yes — as standard, we work remotely, but when needed, we can also provide on-site visits. The scope and conditions are agreed individually, depending on the location and the nature of the request.

Can I start with a smaller package and expand it later?

Yes — many clients start with a smaller scope. As the company grows or the number of users increases, we can upgrade the package without interrupting cooperation.

What happens in the event of an urgent failure or critical issue?

Such cases are handled with priority. For clients under ongoing support, priority response and IT environment monitoring apply.

Do you support small companies and sole proprietorships?

Yes — we offer solutions for micro-businesses as well as organisations with a dozen or more employees.

Is the cooperation based on a fixed-term agreement?

By default, cooperation starts with a two-year agreement and then continues as an indefinite agreement with a one-month notice period. For larger environments, individual terms are possible.

Questions about the consultation and the first step of cooperation:

Is the consultation free of charge?

Yes — the online consultation takes approximately 20 minutes and is free of charge. Its purpose is to assess the IT situation in your company and choose the best support model.

Will you solve my current technical issue during the consultation?

The consultation is not an ad hoc technical support session. It is a diagnostic conversation — we analyse your needs, IT environment and the possible scope of cooperation.

How should I prepare for the consultation?

It is useful to know basic information about your IT environment: the number of users, current support model and the tools you use, especially Microsoft 365.

Do you support small companies and sole proprietorships?

Yes — we offer solutions for micro-businesses as well as organisations with a dozen or more employees.

Are consultations available only online?

Yes — the consultation takes place via Microsoft Teams. At a later stage, implementation or audit meetings may also be arranged.

📞 Want to see how this process could work in your company?
Schedule a free consultation / technical conversation.

SCHEDULE A FREE ONLINE MEETING

Services outside the packages

  • Microsoft 365 implementation and migration
  • email and file migration to the cloud
  • SharePoint configuration as a company document repository
  • IT security audits
  • infrastructure modernisation projects
  • user training

Who are our packages designed for?

Accounting and bookkeeping offices

working with documents and data in Microsoft 365.

Service and trading companies

ongoing support for users and systems

Small and medium-sized office-based companies

a stable working environment and data security.

Teams working in Microsoft 365

administration, files, SharePoint and email

How we implement IT support in your company

Our cooperation model is clear and predictable — from the initial audit and onboarding to ongoing support and development of your IT environment.

1. Initial audit and needs assessment

2. Selecting the right package

3. IT environment onboarding

4. Ongoing IT support, monitoring and fast incident response

5. Development and security recommendations

📞 Schedule a short introductory call — we will check whether our IT support is the right fit for your company.

SCHEDULE A FREE CONSULTATION